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Welcome to Wacom Technical Support

Home > Contact Information
The contact information listed on this page is for technical support in Wacom Asia Pacific countries. For support in China, Hong Kong, Japan and other regions worldwide, please click here. We encourage you to read our Technical Support FAQs for quick answers to common problems.   Support inquiries involving
- product and system specifications
- hardware and software driver assistance
- installation or operation instruction
- assistance with bundled software
- problems with product use

Contact us by email		 Support inquiries involving
- product defects and repair
- hardware difficulties
- replacement parts



Contact us by phone or email (see below)
Contact Regional
Technical Support
  

Wacom Customer Support Service

 

Country
Phone Number
Language
Business Hours
Service
New Zealand         09 912 8007     
English
Mon-Sat 9:00-18:00 AEST Technical support
Australia 02 8023 8610
English
Mon-Sat 9:00-18:00 AEST Technical support
Malaysia 1-300-88-7226
English
Mon-Sat 9:00-18:00 (Local time) Technical support & Prepurchase
Singapore 66221440
English
Mon-Sat 9:00-18:00 (Local time) Technical support & Prepurchase
Thailand 02-7147917,
02-7147918
English
Mon-Sat 9:00-18:00 (Local time) Technical support & Prepurchase
Taiwan 221621970
Traditional Chinese
Mon-Sat 9:00-18:00 (Local time) Technical support & Prepurchase

* Closing day is Sunday and local holiday

 
Regional Offices
Support inquiries should be made to local Wacom officies in these countries.


Wacom Australia
Level 5, 18 Orion Road
Lane Cove West, NSW 2066, Australia
Tel: 13000 WACOM (92266)
Email: support@wacom.com.au


Wacom Korea Co., Ltd. (Korea)
25Fl DMC iaan Sangam 2nd Complex, 1653,
Sangam-dong, Mapo-gu, Seoul ,  Korea , 121-270
Tel: + 82-2-557-3894
Email: support@wacomkorea.com

Please visit the Korean support site for information in Korean.
Regional Distributor Support
Support inquiries should be made to local distributor offices in these countries.


India

Unicorn Infosolutions Pvt. Ltd.
New Delhi Office: Mr. Jalaj Prasad
Tel: +98-11603949
Email: jalaj@uipl.co.in

Mumbai Office: Ms. Shweta Bhimsaria
Tel: +98-20061014
Email: uiplmumbai@vsnl.net

Trifin Information Technology Pvt. Ltd.
Mr. Kushal Chadha
Tel: +98-91155053
Email: Kushal@trifin.in

Neoteric Infomatique Pvt. Ltd.
Ms. Savita Paymode
Tel: +91-22-32920619, 32980665
Email: savita.paymode@neoteric.co.in

Indonesia

PT. Datascrip
Mr. Pak Hali
Tel: +62-21-6125686
Email: hali@datascrip.co.id

Malayasia

Jardine OneSolution (2001) Sdn Bhd
Ms. Lok Wei Leng
Tel: +603-7873-0681
Email: wllok@jos.com.my

Mr. Loke Hason
Tel: +603-7883-3624
Email: hloke@jos.com.my

Mr. Clement Goh
Tel: +603-7883-3713
Email: csgoh@jos.com.my

GrandTech Systems Sdn Bhd
Mr. Steven Lim
Tel: +603-6201-0766
Email: steven.lim@grandtech.com.my

New Zealand

Renaissance Brands
Mr. Michael Zhou
Tel: +64-9-968-4379
Email: MichaelZ@renaissance.co.nz

Pakistan

Texitech Pakistan
Mr.Qamar Rizvi
Tel: +92-21-2572027
Mobile: +92-333-2387794
Email: qamar@texitech.com

Philippines

American Technologies, Inc./BN Distributors, Inc.
Mr. Bennie Salaum,
Tel: 7230601 loc 261
Email: bsalaum@ati.com.ph

Mr. August Arienda
Tel: 7230601 loc 341
Email: aarienda@ati.com.ph

Challenge Systems, Inc.
Mr. Nestor Punsalan
Tel: (632) 892-3779, 892-7973, 892-7230
Email: nestor.punsalan@challenge.com.ph

Singapore

Peripheral Solutions (S) Pte. Ltd.
Ms. Angela Lim
Tel: +62-857257
Email: support@persol.com.sg

GrandTech Systems Pte. Ltd.
Mr. Simon Too
Tel: +65-62833071
Email: support@grandtech.com.sg

Taiwan

GrandTech C.G. Systems Inc.
Ms. Sylvia Huang
Tel: +886-2-8792-3001
Email: sylviahuang@grandtech.com.tw

Weblink International Inc.
Mr. Alex Chien
Tel: +886-2-2371-6000 ext. 770
Email: alex_chien@weblink.com.tw

Thailand

Sapura Marketing (Thailand) Ltd.
Mr. Thanawat Surathanapaibul
Tel: +66-2714-9240-1
Email: thanawat@sapuraglobal.com

Vietnam

Do Hoa Co., Ltd. (Graphcomp)
Mr. Kha Nguyen:
Tel: +84-913695801, +84-903723172

Mr. Nam Pham:
Tel: +84-908368320, +84-89912567
Email: graphcomp@hcm.vnn.vn